Before you come

If you have time, these things make your visit smoother.

How the ED works

While you wait

After your visit

While you wait

Wait time clock

Screens in the waiting areas show information for your zone.

While you wait

Getting an update

It is normal to wonder. Here is how to ask without slowing things down.

While you wait

Prepare while waiting

Being prepared helps your doctor understand your situation faster. Tap to check off as you go.

While you wait

Thinking of leaving?

It happens. Here is what to know first so you stay safe.

Filling prescriptions

When filling prescriptions, bring your paper prescription to any pharmacy you like. Two convenient options near the hospital.

Return for imaging

Before you leave the ED, you will be given a requisition with instructions for your imaging test.

Specialist referrals

ED physicians may refer you to outpatient specialist clinics. Referrals depend on clinic criteria and urgency.

Records & MyChart

Here is how to access your medical records. Your doctor's notes are automatically forwarded to your family doctor.

Admission & transfer

If your condition needs more care, you may be admitted or moved to another hospital.

Support programs

These programs are available depending on your situation. Staff can help you decide which one is right for you.

Common questions